Thank you for reaching out about your archives! We have worked very hard over the years to preserve your precious memories. This is the first step in starting the search for your session(s) in the collective 26 years of ever changing storage. Depending on the year, your session may have been stored on negatives, CD, DVD or hard drive. Once Iocated, I will want to make sure the negatives/CD/DVD/files are salvageable. Although we have done our best in preserving your files over the years, digital technology is not full proof. Once retrieved & everything looks good, I will call you to start the process of transferring ownership of your archives.
Thanks!
-Erica